Account Management Team Lead

Who We Are: INM Marketing Group is a promotional product distributor based in Addison, Texas. For over 35 years, INM has been helping clients create meaningful connections through strategic and creative branded merchandise. However, our differentiators are not in the products we sell but in the people who work here. We are a close-knit team who strive to be excellent in everything we do. We’re committed to learning and becoming better for ourselves and our clients. We refuse to gossip and look to reinforce the positive. We’re passionate. We’re weird. We love challenging traditions. We work our tails off, but we love what we do and are constantly on the lookout for new individuals to hop on and find their seat on the bus.

Location: Hybrid Work Environment. Corporate office located in Addison, Texas.

Compensation: Base salary range between $85,000 – $100K + Annual bonus opportunity

The Position: The Account Management Team Lead is primarily accountable for guiding a team of Account Managers by effectively communicating goals and expectations, fostering a collaborative work culture, aiding in the recruitment and training of new team members, and overseeing performance by monitoring key performance indicators (KPIs) and generating reports as needed. Additionally, they will manage their own business portfolio, which includes overseeing existing client relationships, project management, procurement from established suppliers, preparing estimates and presentations, and leveraging follow-up procedures within our project management platform. This position reports to the Director of Business Development.

• Lead and cultivate a cohesive team dynamic.
• Grasp and effectively convey the company’s overarching vision through interactions with the Account Management Team, prospects, and clients.
• Maintain a holistic perspective on operations.
• Serve as a bridge between the Director of Business Development and the Account Management Team.
• Demonstrate leadership with grace and humility, while developing team members.
• Efficiently manage multiple clients and projects, while maintaining timely follow-ups.
• Develop and sustain robust client relationships to fulfill needs and uncover potential revenue streams.
• Demonstrate clear and effective communication internally and externally.
• Keep a finger on the pulse of industry and retail trends.
• Contribute to achieving annual sales targets.

• Proficiency in strategic planning and team management.
• Previous experience in the promotional products industry.
• Ability to think strategically and creatively to address challenges.
• Strong communication and presentation abilities.
• Embrace a team-oriented mindset, prioritize growth, and welcome feedback.
• Self-driven and proactive.
• Positive attitude and commitment to enhancing company culture.
• Experience using the commonsku project management platform is a (big) plus.

• Sample and entertainment budgets
• Recurring training + coaching
• Opportunity for outside continuing education
• Fully developed workflow that provides robust front and back of office support to allow the Account Manager to do what they do best
• In-house graphic design
• Software platforms including:
  • Commonsku
  • Monday.com
  • Microsoft Office Suite
  • Canva
  • Trakstar Performance Management

• Opportunity for hybrid work environment (this is not a fully remote position)
• Generous PTO
• Full benefits:
  • Healthcare
  • Vision Benefits
  • Retirement
• Opportunity for growth
• Spontaneous company outings, lunches and other fun things that help to make this a Top 10 place to work in the industry!

Think you’d kill it? Apply now!